Support
We're here to help.
Frequently Asked Questions
How does UpiChat work?+
Enter a phone number, pick a data or airtime bundle, pay securely, and it's delivered instantly to their phone. No signup required.
Which countries do you support?+
We deliver mobile data and airtime to 150+ countries across Africa, Asia, and beyond.
How fast is delivery?+
Most top-ups arrive within seconds. In rare cases it may take up to a few minutes.
What payment methods do you accept?+
We accept card payments, iDEAL, Bancontact, Apple Pay, and Google Pay via Stripe.
What happens if delivery fails?+
If a top-up cannot be delivered, your payment is refunded automatically. No action needed on your end.
Is my data safe?+
Yes. We are a registered EU business (Pegadis, Netherlands) and follow strict data protection standards.
Get in touch
Can't find your answer? Reach out to us.
support@upichat.com